Quality Inn & Suites Hanes Mall
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The room was clean and comfortable. I liked that it had a microwave and refrigerator. I liked the close proximity to the highway and that I was able to go out of the door without going into the lobby. The area was well lit with lots of security cameras. Even though people were next door, it was quiet. I would stay here again
Sheron
Μάρτιος 2024
Very courteous, helpful and personable staff at front desk every day. Much appreciated. Room was comfortable, really what we were expecting -- not fancy, but perfectly fine for our week's visit in Winston-Salem. Bed mattress seemed slightly uneven, more comfortable on one side than the other. Not a big deal. Breakfast also about what we'd expect for a general-purpose chain motel/hotel. Thanks for making sure we had decaf coffee and teas. Cereal, juice very good. The swimming pool was nice too. And -- this was important -- the place is pet-friendly. Our little dog liked it.
John
Σεπτέμβριος 2023
The Night Audit lady was sweet, friendly, and thoughtful! I had to book a room at the last minute, due to an hungry housing sit. that I care not to go into. Out of it, she was very caring and having worked retail and hospitality ( that's my field, ha! ) it was refreshing to see a front desk agent how has customer service pre-pandemic levels! Bless her! She was amazing!
Christian
Μάιος 2024
The room space, cleanliness, still offers smoking rooms & good prices. The location is walking distance to the mall & restaurants.
Linda
Μάρτιος 2024
Great location to the hospital where my assignment was. This particular trip someone knocked on my door late at night. They never identified themselves after me asking several times. I immediately called the front desk and the lovely lady at the desk immediately came to my door to check. In addition, she called me in my room to let me know, whoever it was, was not there. She assured me she would keep watch, as she could see my room on camera and from the office. An immediate sigh of relief and comfort knowing someone had my back while I slept comfortably. Thanks so much! It meant the world to me, especially as a female solo travel nurse. Definitely will be back!
Joy
Ιούλιος 2023
The staff was very nice and attentive. Kristy at the front desk went above and beyond to make sure our stay was comfortable. The TV in our room was not working so she worked with us so we could stay next to family members that was having surgery and she had the maintenance man to come within 30 minutes to fix it. We told her we was fine without a. TV but she wanted to make sure we had one! We was truly blessed to have her working when we was there! The maintenance man was so nice and very fast at getting everything fixed. I didn’t get his name though.
Trish
Ιούνιος 2023
Room was very clean from other locations we've stayed. Clean linen and comfortable in BB n m .,mmm.,amenities.
David
Δεκέμβριος 2023
The breakfast was awesome. My problem is that the person who worked in the breakfast area would not turn the lights on so it was pretty dark. When you're not familiar with things are it's kind of hard to find where things are. My opinion is the person working there should always have the lights on and people shouldn't have to ask him. The guy at the front desk on one day lectured me about how he (or the hotel) would prefer that I go to booking.com so that he could do other things for which he gets paid for. The next day he was extremely polite.
Cowan
Μάιος 2023
Locations, everything is within a 5-10 drive
Rhonda
Ιούνιος 2025
Great location, close by highway and mall and hospital. Easy access. Staff was great. Room was clean. Great price. It was better than expected.
Mary
Σεπτέμβριος 2025
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